Terms of Service
1. ACCEPTANCE OF THE TERMS OF SERVICE
These terms of service are entered into by and between You and BMI Holding Ltd. ("Company", "we" or "us"), organized under the laws of Belize, having its registered address at 11 Atlantic Avenue, Belize City, Belize. The following terms of service, (collectively, these "ToS"), govern your access to and use of the Website www.BetsToro.com. ("website"), including any content, functionality, and services offered on or through the website, whether as a guest or a registered user. You acknowledge and agree with our terms and conditions in with and without reservation.
BetsToro.com is licensed and authorized by the Government of Curacao and operates under the Master License of BMI Holding Ltd.
BetsToro is governed by all rights of the customer. In our best endeavor, we offer our players great casino games with a provably fair technology and edge almost 1%. Each player and user can try our games for free in demo mode to test skills.
Your access to and use of the website, as well as all services on it, is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all users, visitors and others who access or the Service. Any use of Service without acceptance of the Terms of Service is not granted.
By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions, then You may not access the Website.
By accessing the Website or using any of the Services You confirm to be 18 years or older. If You are not 18 years or older You may not access BetsToro.com. Additionally, You may not access the website, if you are below the age of 18.
BetsToro.com is a gambling website, do not connect to it if you are not allowed to gamble for legal, health, moral, religious or psychological reasons. By creating an Account on Our Website, you confirm that You are in a state of mind which allows you to responsible gamble, in physical conditions to make clear decisions and see their consequences, as well as legally allowed to gamble.
BetsToro offers mainly a chat and gambling Services, BetsToro does not offer any currency exchange Services, you may only withdraw in the same currency as You deposited.
We grant You a non-exclusive, personal, non-transferable right to use Our Services on BetsToro.com on any device able to connect the internet in your possession. All Games and Services will be only available online on Our Website. We may terminate your account at any point if you transfer Your personal account to another individual, or company, or other legal entity.
2. YOUR OBLIGATIONS AS A PLAYER
You hereby declare and warrant that:
In the case of the identification of a minor player, the Account will be closed immediately.
You will use this website and your BetsToro.com Account solely and exclusively for the purpose of your genuine participation in the games and not for any financial or other operations, your participation in the games will be strictly in Your personal non-professional capacity for recreational and entertainment reasons only;
You warrant that all information that You provide to BetsToro.com during the term of validity of this agreement is true, complete, and correct and that you shall immediately notify BetsToro.com of any change of such information;
You are solely responsible for reporting and accounting for any taxes applicable to you under relevant laws for any winnings that you receive from BetsToro.com.
2.2 User Accounts
When You create an account on BetsToro.com, You must provide Us information which must be accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Services and Website.
You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service, Our Website or a Third-Party Social Media Service.
You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account. All actions taken from your Account fall under Your responsibility.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, racist, vulgar or obscene. If a Username is chosen, which violates our Terms of Service We may terminate your Account without notice or delay. All balance / Winnings on such an Account will be frozen.
If any behaviors are shown which disrespects or insults other users or our Staff We may terminate your Account without notice of delay according to our judgment. All balance/ Winnings on such an Account will be frozen.
You may not sell your account or give it any other natural or juristically person. If You give Your Account to someone else this may result in immediate termination of Your Account on Our Website.
You may not sell BetsToro Balance or any of Our Services to any other natural or juristically person. If you sell Our Services or BetsToro Balance to someone else this may result in immediate termination of Your Account on Our Service.
3.1 Types of Data Collected
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally, identifiable information may include, but is not limited to:
- Email address
- First name and last name
You also may provide information to be published or displayed (hereinafter, "posted") on public areas of the website, or transmitted to other users of the website or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Additionally, we cannot control the actions of other users of the website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
In order to make Your visit to the website more user-friendly, to keep track of visits to the websites and to improve the service, BetsToro.com collects a small piece of information sent from your browser, called a cookie. You can, if you wish, turn off the collection of cookies (please refer to your browser instructions as to how to do this). You must note, however, that turning off cookies may restrict Your use of the website.
3.2 Detailed Information on the Processing of Your Personal Data
Service Providers have access to Your Personal Data only to perform their tasks on Our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service providers to monitor and analyze the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en
We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.
We may use Email Marketing Service Providers to manage and send emails to You.
Google Places is a service that returns information about places using HTTP requests. It is operated by Google.
Google Places service may collect information from You and from Your Device for security purposes.
3.3 GDPR Privacy
Legal Basis for Processing Personal Data under GDPR
We may process Personal Data under the following conditions:
- Consent: You have given Your consent for processing Personal Data for one or more specific purposes.
- Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with You and/or for any pre-contractual obligations thereof.
- Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject.
- Vital interests: Processing Personal Data is necessary in order to protect Your vital interests or of another natural person.
- Public interests: Processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Company.
- Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company.
In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Your Rights under the GDPR
The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights.
- Request access to Your Personal Data. The right to access, update or delete the information We have on You. Whenever made possible, you can access, update or request the deletion of Your Personal Data directly within Your account settings section. If you are unable to perform these actions yourself, please Contact Us to assist You. This also enables You to receive a copy of the Personal Data We hold about You.
- Request correction of the Personal Data that We hold about You. You have the right to have any incomplete or inaccurate information We hold about You corrected.
- Object to processing of Your Personal Data. This right exists where We are relying on legitimate interest as the legal basis for Our processing and there is something about Your particular situation, which makes You want to object to our processing of Your Personal Data on this ground. You also have the right to object where We are processing Your Personal Data for direct marketing purposes.
- Request erasure of Your Personal Data. You have the right to ask Us to delete or remove Personal Data when there is no good reason for Us to continue processing it.
- Request the transfer of Your Personal Data. We will provide to You, or to a third-party You have chosen, Your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which You initially provided consent for Us to use or where We used the information to perform a contract with You.
- Withdraw Your consent. You have the right to withdraw Your consent on using your Personal Data. If You withdraw Your consent, We may not be able to provide You with access to certain specific functionalities of the Service.
Exercising of Your GDPR Data Protection Rights
You may exercise Your rights of access, rectification, cancellation, and opposition by contacting Us. Please note that we may ask You to verify Your identity before responding to such requests. If You make a request, We will try our best to respond to You as soon as possible. Please contact us via Our Support.
You have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Data. For more information, if You are in the European Economic Area (EEA), please contact Your local data protection authority in the EEA.
3.4 Children's Privacy
Our Service does not address anyone under the age of 18. You must be at least 18 years or older in order to use our services, we do not offer our services to minors. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please Contact Us. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take steps to remove that information from Our servers as well as taking active steps to ban this user from Our Services and Website.
4. LIMITATION OF LIABILITY
The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Shareholders and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error-free or that any errors or defects can or will be corrected.
You enter the website and participate in the Games at Your own risk. The website and the games are provided without any warranty whatsoever, whether express or implied.
BetsToro.com does not guarantee the continuous availability and functionality of all products. BetsToro.com can not be held liable for any damages, gambling losses or lost winnings, which were caused by the unavailability of products offered by BetsToro.com.
BetsToro.com not be held liable for damages caused by incorrect, delayed, manipulated or improper way of data on the website. BetsToro.com places particular emphasis on the technological and financial proper way to store and protect customer data. Despite the behavior of such procedures, BetsToro.com is not responsible for monitoring the processing of customer information by third parties for loss or damage resulting therefrom. In this context, you can not claim any claims concerning BetsToro.com.
You are responsible for any damage or loss caused by the breach of the ToS or other provisions relating to the games. You are obliged to BetsToro.com to compensation for any third party claims resulting from a violation of those principles.
BetsToro.com will not be held liable for your damage or loss, that was beyond the normal control and provided BetsToro.com at the time of entry. Excluded is any liability for damages and losses that result from carelessness. BetsToro.com is not responsible for lost winnings.
Without prejudice to the generality of the preceding provision, BetsToro.com, its directors, employees, partners, service providers
- Do not warrant that the software or the website is/are fit for their purpose;
- Do not warrant that the software and website are free from errors;
- Do not warrant that the websites and/or games will be accessible without interruptions;
- Shall not be liable for any loss, costs, expenses or damages, whether direct, indirect, special, consequential, incidental or otherwise, arising with Your use of the websites or Your participation in the games.
You hereby agree to fully indemnify and hold harmless BetsToro.com, its directors, employees, partners, and service providers for any cost, expense, loss, damages, claims, and liabilities howsoever caused that may arise with your use of the website or participation in the games.
5. RESPONSIBLE GAMING
On request, we will close any account for a minimum period of 6 months during which time it will not be possible for the account to be re-opened for any reason.
You can close your account under our responsible gaming self-exclusion policy at any time by contacting our Customer Support team by emailing info@BetsToro.com
Upon expiry of the self-exclusion period, you may request to re-open a closed account by contacting our Customer Support team.
6. ENTIRE AGREEMENT
6.1 Translation Interpretation
These Terms and Conditions may have been translated if We have made them available to You on our Website.
You agree that the original English text shall prevail in the case of a dispute.
7. CHANGES TO THE TERMS OF SERVICE
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is a material We will make reasonable efforts to provide at least 14 days' notice before any new terms taking effect. What constitutes a material change will be determined at Our sole discretion. However, any changes to the dispute resolution provisions outlined in Governing Law and Jurisdiction will not apply to any disputes for which the parties have actual notice on or before the date the change is posted on the website.
By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Services connected to it.
You will receive a notification upon logging in into your Account regarding all changes made. If you do not wish to use Our Services under the changed TOS please discontinue using our Services as any usage under the old TOS is not possible. All changes will be legally binding to all Users, who wish to continue to use Our Services after the 14 days notice or after they had the option to check all changes and choose to continue to use BetsToro.com.
8. APPLICABLE LAW AND JURISDICTION
The laws of the Country (Curacao), excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.
These services shall be provided, governed, and enforced in accordance with the laws of the state Curacao, without regard to its conflict of laws rules. Its courts shall have exclusive jurisdiction.
8.1 Disputes Resolution
If You have any concerns or disputes about the Service, You agree to first try to resolve the dispute informally by contacting the Company.
8.2 For the European Union (EU)Users
If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident.
9. PROVABLY FAIR
Our games are Provably Fair. To read more about our Provably Fair system, click here.
10. CONTACT METHODS
To contact BetsToro, please use the support button on our website. Or click Here.
11. REFUND POLICY
11.1 Your Order Cancellation Rights
You are entitled to cancel Your Order within 14 days without giving any reason for doing so.
The deadline for canceling an Order is 14 from the date on which You received the BetsToro Balance or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered (The day of the order shall not count as one of these 14 days)
In order to exercise Your right of cancellation, You must inform Us of your decision through a clear statement. You can inform us of your decision by:
- By email: firstname.lastname@example.org
Conditions for Returns
In order for the BetsToro Balance to be eligible for a return, please make sure that:
- The BetsToro Balance were purchased in the last 14 days
- The BetsToro Balance were not used in any Bets. (this means after the purchase you did not do any actions involving BetsToro Balance on Your Account)
We reserve the right to refuse returns of any kind that does not meet the above return conditions in our sole discretion.
Returning BetsToro Balance.
You are responsible for the cost and risk of returning the BetsToro Balance to Us. Our support will give you further information on how you can return the BetsToro Balance to Us. Please follow their instructions carefully. A failure to follow their instructions will be your risk.
Refund over a Technical Problem with a Bet
If there is a technical issue from our site, our Website or our Services during a bet which our team can verify; you will be refunded for 100% of the bet amount. This applies to all of our Games, as long as we can detect a technical problem from our site on our Website, Games or Services.
12. INTELLECTUAL PROPERTY
The Service, the website and its original content (excluding Content provided by You or other users), features and functionality are and will remain the exclusive property of the Company and its licensors.
The Website and all Services on it are protected by copyright, trademark, and other laws of both the Country and foreign countries.
Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company. Any Violation of Our Intellectual Property or miss-use will result in legal steps against the violator.
- Multiple accounts per household IP/Subnet made in order to trick or game BetsToro's system in any way are not allowed and will be discarded without warning.
- Racism, insults towards employees or advertisement in the chat may result in a ban of your account according to our judgment.
DISCLAIMER: BetsToro™ is a brand of BMI Holding Ltd. and eGaming Limited. DISCLAIMER: We are not associated or related with any other company - BetsToro is unique gaming platform based on fairness and transparency with 24/7 dedicated support for all players. Let's join a fun of gambling on BetsToro.com! ;)
Last updated 31.06.2021
Don't hesitate to reach out to your account manager. We are happy to help. Contact us directly at info@BetsToro.com & live chat or your account manager Bianca - Any feedback is welcome! We pride for transparency and guaranteed payouts!